Privacy Policy

1. Information We Collect

Depending on how you use the App, we may collect the following types of information:

a. Information You Provide

We may collect information you provide directly, such as:

• Name
• Email address
• Account credentials
• Support messages or feedback
• Any other information you choose to provide

b. Information Collected Automatically

When you use the App, we may automatically collect certain technical information, such as:

• Device type
• Operating system and version
• App version
• Language and region
• Unique device or app instance identifiers
• Usage information, including interactions with features, screens, and content
• Crash logs, diagnostics, and performance data

c. Subscription and Purchase Information

If you purchase a subscription or other digital product, we may receive information related to your purchase status, such as:

• Product identifier
• Subscription status
• Transaction and renewal status

We do not collect or store your full payment card details. Payments are processed by Apple through the App Store.

d. Content and Media

If the App allows uploads, restoration, generation, syncing, or processing of user content, we may process content you submit, such as:

• Photos
• Audio
• User-generated text or metadata

This content is processed only to provide the App's functionality.

2. How We Use Information

We may use information to:

• Provide, operate, and maintain the App
• Deliver the features you request
• Process subscriptions and purchases
• Improve app performance, stability, and user experience
• Analyze usage and diagnose bugs
• Respond to support requests
• Protect against fraud, abuse, and unauthorized access
• Comply with legal obligations

3. Tracking and Advertising

We do not track users across apps, websites, or services owned by other companies for advertising purposes.

4. Third-Party Services

We may use third-party service providers to help operate the App, such as:

• Analytics providers
• Crash reporting tools
• Subscription management platforms
• Cloud hosting providers
• Customer support tools
• Authentication providers

These providers may process information only as necessary to perform services on our behalf or as otherwise described in their own privacy policies.

5. Data Sharing

We do not sell personal information.

We may share information only in the following circumstances:

• With service providers who help us operate the App
• If required by law, regulation, legal process, or governmental request
• To enforce our terms or protect our rights, users, or the public
• In connection with a merger, acquisition, financing, or sale of assets
• With your consent or at your direction

6. Data Retention

We retain information only for as long as necessary to:

• Provide the App and its features
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, tax, accounting, or regulatory obligations
• Resolve disputes and enforce agreements

Retention periods may vary depending on the type of data and the reason it was collected.

7. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a privacy-related request, contact us at: hi@synapiq.com

If your App includes account creation, users may also request deletion of their account and associated data through the in-app account deletion flow or the contact method listed above.

8. Account Deletion

If you create an account in the App, you may request deletion of your account and associated personal data.

To delete your account:

• Open the App
• Go to Settings > Account > Delete Account
• Follow the on-screen instructions

Some information may be retained where required by law or for legitimate business purposes such as fraud prevention, legal compliance, tax reporting, or dispute resolution.

9. Children's Privacy

The App is not directed to children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us, contact us at hi@synapiq.com, and we will take appropriate steps to review and delete the information where necessary.

10. International Data Transfers

Your information may be processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction.

Where required, we take appropriate measures to protect personal information transferred across borders.

11. Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. App Store, Apple, and Third Parties

When you use the App on an Apple device, Apple may collect certain information in accordance with its own policies and terms. This Privacy Policy applies only to information collected by ParUP, not by Apple or other third parties acting under their own policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice within the App or on our website.

Your continued use of the App after an update means you accept the revised Privacy Policy.

14. Contact Us

If you have any questions or privacy requests, contact us at: